Kinum, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Kinum, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	12/27/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2264649
Date Received	12/27/2016
Product	Debt collection
Sub-Product	Medical
Issue	Communication tactics
Sub-Issue	Used obscene/profane/abusive language
Consumer Complaint Narrative	After paying the bill in full via their website and validating that it cleared my account the following day I received a phone call from them two weeks later on my cell phone stating they had no record of this activity. After giving them my acct and auth
Company Public Response	Company believes complaint represents an opportunity for improvement to better serve consumers
Company (To Which The Complaint Relates)	Kinum, Inc.
State	IN
Zip Code	473XX