Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 12/27/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2265598 |
| Date Received | 12/27/2016 |
| Product | Bank account or service |
| Sub-Product | Checking account |
| Issue | Deposits and withdrawals |
| Consumer Complaint Narrative | On Friday ( XXXX/XXXX/16 ) I went to a Key Bank location close an account on behalf of my deceased mother. I had all the appropriate legal documents to close the account. The nice Key Bank employee informed me they could not close the account because the |
| Company (To Which The Complaint Relates) | KEYCORP |
| State | MD |
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