Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	2/7/2017
Company Response To Consumer	Closed with monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2319975
Date Received	1/31/2017
Product	Bank account or service
Sub-Product	Checking account
Issue	Account opening, closing, or management
Consumer Complaint Narrative	I applied for a checking account from Key Bank that promised a {$300.00} bonus for making a direct deposit of at least {$500.00} within XXXX days. The bank confirmed that I met that requirement, but denied me the bonus because I had an account with XXXX w
Company (To Which The Complaint Relates)	KEYCORP
State	PA
Zip Code	190XX