Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/28/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2561208
Date Received	6/28/2017
Product	Credit card or prepaid card
Sub-Product	General-purpose credit card or charge card
Issue	Trouble using your card
Sub-Issue	Can't use card to make purchases
Consumer Complaint Narrative	According to Key Bank - my MC issued by XXXX XXXX bank was closed because they received a report dated on XXXX XXXX ,2017 that I filed Chapter XXXX bankruptcy. Fact : I did filed a bankruptcy but that account was never included. The account
Company (To Which The Complaint Relates)	KEYCORP
State	NY