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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Keycorp - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company11/19/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3065649
Date Received11/5/2018
ProductDebt collection
Sub-ProductPrivate student loan debt
IssueFalse statements or representation
Sub-IssueAttempted to collect wrong amount
Consumer Complaint NarrativeI have private student loans which are now owed to XXXX XXXX XXXX. These loans were initially taken out through XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, OH XXXX ; XXXX XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX XXXX ( XXXX ) XXXX XXXX. An XXXX XXXX XXXX XXXX
Company (To Which The Complaint Relates)KEYCORP
StateCA
Zip Code900XX
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