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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/30/2015
Company Response To ConsumerClosed with monetary relief
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1355196
Date Received4/30/2015
ProductCredit card
IssueBilling disputes
Consumer Complaint NarrativeYesterday, we received our Chase Visa bill, which contained a {$25.00} late fee and {$5.00} interest charge on a prior balance of {$430.00}. Trouble is, we had paid the bill in its entirety, and on time, as we have for the past XXXX years. When we receive
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateFL
Zip Code33907
Any comments on this complaint?

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