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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2490097
Date Received5/21/2017
ProductStudent loan
Sub-ProductPrivate student loan
IssueStruggling to repay your loan
Sub-IssueCan't get other flexible options for repaying your loan
Consumer Complaint NarrativeI filed a bankruptcy on XX/XX/XXXX in order to get JPMorgan Chase to renegotiate the terms of my loan. They never showed up at the bankruptcy hearing. I filed a undue hardship petition to the court in order to discharge all student loan debt. Every other
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateIL
Zip Code606XX
Any comments on this complaint?

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