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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Jpmorgan Chase & Co. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/13/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2551019
Date Received6/12/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueAdvertising and marketing, including promotional offers
Sub-IssueConfusing or misleading advertising about the credit card
Consumer Complaint NarrativeI apply for a Chase Sapphire Reserve Credit card on approximately XXXX XXXX , 2017 . A short time after that I received a card in the mail. I never went online or ca lled Chase Sapphire to confirm receipt or activate the card due to the fact I thou
Company (To Which The Complaint Relates)JPMORGAN CHASE & CO.
StateVA
Any comments on this complaint?

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