Iberiabank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Iberiabank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	8/29/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3004734
Date Received	8/29/2018
Product	Mortgage
Sub-Product	Home equity loan or line of credit (HELOC)
Issue	Applying for a mortgage or refinancing an existing mortgage
Consumer Complaint Narrative	I filed a complaint bbagainst IBERIABANK for using a false debt to income ratio to deny my application for a home equity line of credit.The response letter is further evidence of what I experienced. This bank will not explain what their criteria is concer
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	IBERIABANK
State	LA
Zip Code	707XX