Homebridge Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Homebridge Financial Services, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	1/10/2016
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1735255
Date Received	1/10/2016
Product	Mortgage
Sub-Product	VA mortgage
Issue	Loan servicing, payments, escrow account
Consumer Complaint Narrative	On XX/XX/XXXX I contacted Homebridge Financ to find out why we had not received our escrow check to pay our XX/XX/XXXX taxes They said they would pay it themselves instead of us paying it They then said they did not receive a tax bill so i faxed to them X
Company Public Response	Company believes complaint represents an opportunity for improvement to better serve consumers
Company (To Which The Complaint Relates)	HOMEBRIDGE FINANCIAL SERVICES, INC.
State	WI