Greensky, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 8/21/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2648533 |
| Date Received | 8/21/2017 |
| Product | Payday loan, title loan, or personal loan |
| Sub-Product | Installment loan |
| Issue | Incorrect information on your report |
| Sub-Issue | Account status incorrect |
| Consumer Complaint Narrative | XXXX/XXXX/XXXX - Received letter of 30 days past due from lender. XXXX/XXXX/XXXX - checked bank records and showed payment made XXXX/XXXX/XXXX. Called to find out what the issue was. Determined that I had unintentionally been short paying on the loan sinc |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | GreenSky, LLC |
| State | CA |
| Zip Code | 945XX |
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