Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Google Compare Credit Cards Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2643622
Date Received8/21/2017
ProductMoney transfer, virtual currency, or money service
Sub-ProductMobile or digital wallet
IssueManaging, opening, or closing your mobile wallet account
Consumer Complaint NarrativeOn XXXX XXXX, XXXX I received an email from Google Wallet informing me that my account had been closed due to violation of the terms of agreement. Google Wallet said my account was not listed as Individual despite my account page listing me as an Individu
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)Google Compare Credit Cards Inc.
StateVA
Zip Code220XX
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