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Genesis Lending - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent not provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/10/2015 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1325283 |
| Date Received | 4/10/2015 |
| Product | Student loan |
| Sub-Product | Non-federal student loan |
| Issue | Can't repay my loan |
| Sub-Issue | Can't get flexible payment options |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company (To Which The Complaint Relates) | Genesis Lending |
| State | MI |
| Zip Code | 490XX |
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