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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Flagstar Bank, Fsb - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American, Servicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company2/21/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3158154
Date Received138.057 Penalties. Any lender who intentionally violates s. 138.053
Product138.055 or 138.056 is liable to the borrower for all excess interest collected
Sub-Productplus interest thereon at the rate of 5 percent per year. In addition
Issuethe borrower may recover actual damages
Sub-Issueincluding incidental and consequential damages
Consumer Complaint Narrativesustained by reason of the violation."
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)FLAGSTAR BANK, FSB
StateWI
Zip Code53217
Any comments on this complaint?

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