Firstsource Business Process Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Firstsource Business Process Services, Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	3/22/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2399718
Date Received	3/22/2017
Product	Debt collection
Sub-Product	Credit card
Issue	Communication tactics
Sub-Issue	Frequent or repeated calls
Consumer Complaint Narrative	Called my phone at work several times after asking not to call my work phone. Several times they keep saying they have no record of them calling and no record of me on tape saying not to call.
Company Public Response	Company believes complaint is the result of an isolated error
Company (To Which The Complaint Relates)	Firstsource Business Process Services, LLC
State	CA
Zip Code	950XX