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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/21/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id2446683
Date Received4/21/2017
ProductCredit reporting
IssueCredit reporting company's investigation
Sub-IssueInadequate help over the phone
Consumer Complaint NarrativeExperian reports an open account on my credit report, that I am not aware of. The only information that I have is that it is most likely XXXX , address only, XXXX XXXX XXXX , XXXX XXXX South Dakota, XXXX . I never had a citi card, only have
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)Experian Information Solutions Inc.
StateDE
Any comments on this complaint?

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