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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Experian Information Solutions Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/29/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496298
Date Received5/29/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueCredit monitoring or identity theft protection services
Sub-IssueProblem canceling credit monitoring or identify theft protection service
Consumer Complaint NarrativeMy credit for all XXXX bureaus is always locked until I unlock them. Recently, I decided to buy a new car, so on XXXX XXXX I unlocked all XXXX reporting bureaus so that the car dealers could access my credit. I removed the freezes for just one d
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)Experian Information Solutions Inc.
StateCA
Zip Code923XX
Any comments on this complaint?

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