Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	12/6/2016
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	2238872
Date Received	12/6/2016
Product	Debt collection
Sub-Product	Credit card
Issue	Improper contact or sharing of info
Sub-Issue	Contacted me after I asked not to
Consumer Complaint Narrative	Sent a certified letter to ERC on XXXX informing them of the Fair Debt Collection Practices Act, 15 USC 1692c, 805 ( c ) The letter was picked up on XXXX. Received another collection letter from them dated XXXX, in direct violation of above.
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)	ERC
State	IL
Zip Code	601XX