Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Erc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	4/11/2017
Company Response To Consumer	Closed
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	2430481
Date Received	4/11/2017
Product	Debt collection
Sub-Product	Other (i.e. phone, health club, etc.)
Issue	Cont'd attempts collect debt not owed
Sub-Issue	Debt was paid
Consumer Complaint Narrative	. I paid ERC on XX/XX/XXXX with my XXXX secured Visa for an XXXX bill from XXXX. The account details are noted in the settlement letter from ERC. XXXX is not accepting the settlement of the debt and wants the remainder of the bill paid. XXXX XXXX XXXX ack
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)	ERC
State	TX
Zip Code	774XX