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Equitable Acceptance Corporation - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/25/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2737400 |
| Date Received | 11/25/2017 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with your lender or servicer |
| Sub-Issue | Trouble with how payments are being handled |
| Consumer Complaint Narrative | Equitable acceptance which is a third party financial company did not reconsilidate my loans on my behalf in a timely fashion. However I renewed by yearly contract on time and made on time payments since XX/2016. Monthly payment was being made of XXXX and |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Equitable Acceptance Corporation |
| State | NJ |
| Zip Code | 070XX |
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