Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 6/29/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2561637 |
| Date Received | 6/28/2017 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Problem with a credit reporting company's investigation into an existing problem |
| Sub-Issue | Their investigation did not fix an error on your report |
| Consumer Complaint Narrative | My old/ previous student loans are being reported on my credit report twice as derogatory accounts. Same accounts are reported by XXXX XXXX and then again by XXXX XXXX XXXX XXXX. All of my student loans were refinanced and consolidated into 1 loan in XX/X |
| Company (To Which The Complaint Relates) | EQUIFAX, INC. |
| State | DE |
| Zip Code | 197XX |
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