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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/9/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2662061
Date Received9/9/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductCredit reporting
IssueCredit monitoring or identity theft protection services
Sub-IssueDidn't receive services that were advertised
Consumer Complaint NarrativeEquifax had a big security breach and I was identified as potentially impacted. When I tried to enroll in the Free Credit Monitoring service offered by Equifax, their system showed birthday was wrong and the call center for trusted ID said they ca n't fix
Company (To Which The Complaint Relates)EQUIFAX, INC.
StateVA
Zip Code230XX
Any comments on this complaint?

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