Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company9/11/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2663665
Date Received9/11/2017
ProductCredit reporting, credit repair services, or other personal consumer reports
Sub-ProductOther personal consumer report
IssueIdentity theft protection or other monitoring services
Sub-IssueDidn't receive services that were advertised
Consumer Complaint NarrativePersonal information was compromised by the breach of Equifax secure servers. The company has offered some mitigation but has required waiving rights to pursue legal recourse. The company has been grossly negligent and should not be exempt from damages. I
Company (To Which The Complaint Relates)EQUIFAX, INC.
StateVA
Zip Code234XX
Any comments on this complaint?