Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	9/15/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2674914
Date Received	9/15/2017
Product	Credit reporting, credit repair services, or other personal consumer reports
Sub-Product	Credit reporting
Issue	Problem with fraud alerts or security freezes
Consumer Complaint Narrative	My information was at risk after the data hack of Equifax. I had spent 3 hours on the phone beginning XX/XX/XXXXto freeze my credit. I was hung up on twice, and the third time told I would have to pay them to put an alert on my account for fraud, as well
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	OH
Zip Code	443XX