Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	2/7/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2806764
Date Received	The issue involved a mistake made by a kid behind the counter of a XXXX XXXX XXXX XXXX in XXXX
Product	Wa. XXXX XXXX XXXX. It occurred about 3 or 4 years ago. I discovered that this XXXX XXXX XXXX was taking money out of my account to pay for a loan account that I had a credit card for. When I discovered they were deducted money from that account I decided
Sub-Product	which I discovered during the data breach where everybody 's personal information was hijacked. I then took care of it
Issue	I thought. Apparently
Sub-Issue	Equifax didn't get the message. They continue to show a delinquency that affects my credit score. I actually went into the credit union 's branch in XXXX
Consumer Complaint Narrative	Wa. and told them of the problem and they retracted the delinquency notice. I don't know why Equifax ignored the results of that retraction when the other 2 agencies abided by retraction. I tried to communicate with that operation but was unsuccessful due
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	WA
Zip Code	985XX

Consumer Complaint Database at the Consumer Financial Protection Bureau