Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 5/2/2018 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2894723 |
| Date Received | 5/2/2018 |
| Product | Credit reporting, credit repair services, or other personal consumer reports |
| Sub-Product | Credit reporting |
| Issue | Unable to get your credit report or credit score |
| Sub-Issue | Problem getting your free annual credit report |
| Consumer Complaint Narrative | For at least the FIFTH YEAR IN A ROW, Equifax has refused me access to my annual free disclosure online. I answered their authentication questions correctly but they still insist on sending sensitive information through the mail as an alternative. The que |
| Company (To Which The Complaint Relates) | EQUIFAX, INC. |
| State | MO |
| Zip Code | 641XX |
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