Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Equifax, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Tags	Older American
Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/3/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2896004
Date Received	They sent an email offering information on my case. However
Product	in order to obtain the information
Sub-Product	I was asked to submit some simple information to identify my account I submitted the correct information but the Equifax system rejected it. I tried several times
Issue	and I am sure I entered the correct
Sub-Issue	simple
Consumer Complaint Narrative	information. It comes back each time "" incorrect. '' By that means they avoid responding."
Company (To Which The Complaint Relates)	EQUIFAX, INC.
State	IN
Zip Code	46226