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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Encore Capital Group Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/30/2017
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2496749
Date Received5/30/2017
ProductDebt collection
Sub-ProductCredit card debt
IssueTook or threatened to take negative or legal action
Sub-IssueCollected or attempted to collect exempt funds
Consumer Complaint NarrativeI am currently in a XXXX XXXX XXXX with XXXX Assistance. I have repeatedly explained this to the creditor informing them that I do not have the ability of freedom to pay them as all of my income goes to my copay for my care.
Company (To Which The Complaint Relates)ENCORE CAPITAL GROUP INC.
StateDC
Zip Code20026
Any comments on this complaint?

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