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Edfinancial Services - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/25/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2223588 |
| Date Received | 11/25/2016 |
| Product | Student loan |
| Sub-Product | Federal student loan servicing |
| Issue | Dealing with my lender or servicer |
| Sub-Issue | Having problems with customer service |
| Consumer Complaint Narrative | My complaint concerns my federal loan servicer, EdFinancial. Years ago, when my loans were first transferred to them for servicing, they issued a redisclosure statement that lowered my payments. Unfortunately, I did n't question it at the time, and ended |
| Company (To Which The Complaint Relates) | EdFinancial Services |
| State | NJ |
| Zip Code | 089XX |
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