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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ecmc Group, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?N/A
Complaint Submitted ViaPostal mail
Date Sent To Company7/7/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1997370
Date Received7/5/2016
ProductStudent loan
Sub-ProductFederal student loan servicing
IssueDealing with my lender or servicer
Sub-IssueHaving problems with customer service
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)ECMC Group, Inc.
StatePR
Zip Code685
Any comments on this complaint?

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