Earnest Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Earnest Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	11/15/2018
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	3075314
Date Received	11/15/2018
Product	Student loan
Sub-Product	Private student loan
Issue	Dealing with your lender or servicer
Sub-Issue	Problem with customer service
Consumer Complaint Narrative	Earnest, my student loan company, mistakenly took money from my bank account while i was in forbearance. i am now left with -XXXX and the quickest they can refund the money is 1-2 weeks - thats with it being expedited. This is criminal and has left me wit
Company (To Which The Complaint Relates)	Earnest Inc.
State	CA
Zip Code	900XX