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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 4/14/2015 |
| Company Response To Consumer | Closed with non-monetary relief |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 1328556 |
| Date Received | 4/14/2015 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Loan servicing, payments, escrow account |
| Consumer Complaint Narrative | Green Tree Servicing has force-placed insurance after receiving proof of insurance from both the insurance agent and borrower. Multiple calls, faxes and emails have not resolved this issue and they continue to charge their own insurance premium. Multiple |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | WA |
| Zip Code | 980XX |
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