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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company1/13/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1733660
Date Received1/8/2016
ProductMortgage
Sub-ProductVA mortgage
IssueLoan servicing, payments, escrow account
Consumer Complaint NarrativeLate fees since XXXX XXXX to XXXX XXXX needs to be review with lender. We believe the late fees are incorrect.
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Ditech Financial LLC
StateNV
Zip Code890XX
Any comments on this complaint?

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