Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company4/13/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1873439
Date ReceivedAs a result
ProductI am entitled to damages as stated by law : If the servicer fails to take one of the required actions within the time limit
Sub-Productunder RESPA a borrower may recover : - any actual damages suffered by the borrower - if there is a pattern or practice of servicer noncompliance
Issueadditional damages not to exceed {$2000.00}
Sub-Issueand - attorneys ' fees and costs. 12 U.S.C. 2605 [ f ] [ 1 ]
Consumer Complaint Narrative2605 [ f ] [ 3 ]."
Company Public ResponseCompany believes it acted appropriately as authorized by contract or law
Company (To Which The Complaint Relates)Ditech Financial LLC
StateAZ
Zip Code850XX
Any comments on this complaint?