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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 11/17/2016 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | No |
| Complaint Id | 2214242 |
| Date Received | 11/17/2016 |
| Product | Mortgage |
| Sub-Product | Conventional fixed mortgage |
| Issue | Settlement process and costs |
| Consumer Complaint Narrative | I have submitted a complete short sale packet on XX/XX/XXXX2016. Once received the lender ( DI-TECH ) ordered a BPO ( broker price opinion from an REO broker which is in my opinion a conflict of interest as they they are not Licensed or Certified Property |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | CA |
| Zip Code | 91109 |
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