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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Consumer Consent Provided? | Consent provided |
|---|---|
| Complaint Submitted Via | Web |
| Date Sent To Company | 9/11/2017 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2667797 |
| Date Received | 9/11/2017 |
| Product | Mortgage |
| Sub-Product | Conventional home mortgage |
| Issue | Struggling to pay mortgage |
| Consumer Complaint Narrative | As noted in a previous complaint, the company was dual-tracking during the loan modification process. First application was denied and the appeal was denied but they referred the account to foreclosure during the process before decisions were made. They d |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | NJ |
| Zip Code | 085XX |
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