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Ditech Financial Llc - Consumer Complaint Database at the Consumer Financial Protection Bureau
| Tags | Older American, Servicemember |
|---|---|
| Consumer Consent Provided? | Consent provided |
| Complaint Submitted Via | Web |
| Date Sent To Company | 7/12/2018 |
| Company Response To Consumer | Closed with explanation |
| Timely Response? | Yes |
| Consumer Disputed? | N/A |
| Complaint Id | 2961028 |
| Date Received | 7/12/2018 |
| Product | Mortgage |
| Sub-Product | Conventional home mortgage |
| Issue | Trouble during payment process |
| Consumer Complaint Narrative | Dear Sirs : I made my mortgage payment that was due on XX/XX/2018 on XX/XX/2018. Copy of that payment notification is attached. Ditech has not posted this payment to my account to reflect that the payment was made. They created a statement on XX/XX/XXXX r |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company (To Which The Complaint Relates) | Ditech Financial LLC |
| State | CA |
| Zip Code | 922XX |
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