Discover Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Discover Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/10/2017
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2481373
Date Received	5/10/2017
Product	Student loan
Sub-Product	Private student loan
Issue	Dealing with your lender or servicer
Sub-Issue	Received bad information about your loan
Consumer Complaint Narrative	XXXX XXXX XXXX - I called Discover Student Lo ans and asked about deferment options. Explained in detail that my truck was broken and the estimate I was given to fix it was $ XXXX {$5000.00}. I was told I could defer my payment for XXXX and have
Company (To Which The Complaint Relates)	DISCOVER BANK
State	HI