Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Discover Bank - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/12/2017
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2544521
Date Received6/12/2017
ProductCredit card or prepaid card
Sub-ProductGeneral-purpose credit card or charge card
IssueOther features, terms, or problems
Sub-IssuePrivacy issues
Consumer Complaint NarrativeThe Discover Card is sued new cards for me on XXXX / XXXX / 2017 . I also received an email on XXXX / XXXX / 2017 that security breach occurred. I called today customer service to find out if my card was affected. The customer rep stated that the comp
Company (To Which The Complaint Relates)DISCOVER BANK
StateMD
Any comments on this complaint?