Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Convergent Resources, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company5/9/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id1905309
Date Received5/3/2016
ProductDebt collection
Sub-ProductOther (i.e. phone, health club, etc.)
IssueDisclosure verification of debt
Sub-IssueRight to dispute notice not received
Consumer Complaint NarrativeReceived Alert for my credit bureau alerts stating I have an open account and failed to pay to XXXX. I closed my account with XXXX and due to previous collection tactics I was told to deal straight with XXXX phone serivce due to previous problems with col
Company (To Which The Complaint Relates)Convergent Resources, Inc.
StateCA
Zip Code917XX
Any comments on this complaint?