Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Convergent Resources, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/21/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?No
Complaint Id1977623
Date ReceivedSo
ProductI decided to call XXXX myself to get to the bottom of fraudulent bill. They could n't even tell me how it came about after spending an hour yelling at the representative from XXXX
Sub-Productwho was clueless about the bill
Issueand yet insisted that I pay it. I even asked to send documentation to XXXX
Sub-Issuebecause the first set of documents were sent to Convergent
Consumer Complaint Narrativenot XXXX. XXXX refused to accept the documents to prove that I do n't owe them anything."
Company (To Which The Complaint Relates)Convergent Resources, Inc.
StateNJ
Zip Code070XX
Any comments on this complaint?