Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Conn's, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsServicemember
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/14/2018
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id2925532
Date Received6/4/2018
ProductCredit card or prepaid card
Sub-ProductStore credit card
IssueStruggling to pay your bill
Sub-IssueCredit card company won't work with you while you're going through financial hardship
Consumer Complaint NarrativeI was out of work due to illness out on FMLA which was unpaid I called XXXX XXXX XXXX spoke with rep who agreed I could update make payment on a later date and they would not report as a 30 day late payment because I did have credit life and XXXX insuran
Company (To Which The Complaint Relates)Conn's, Inc.
StateNC
Zip Code282XX
Any comments on this complaint?