Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Coinbase, Inc. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	7/20/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2580491
Date Received	7/20/2017
Product	Money transfer, virtual currency, or money service
Sub-Product	Virtual currency
Issue	Money was not available when promised
Consumer Complaint Narrative	Hi, Complaint about : Coinbase.com Complainant : NY resident since XX/XX/XXXX, here on a 5 years XXXX XXXX XXXX XXXX. Subject : Coinbase allowed me to buy {$500.00} worth of Litecoin ( LTC ) then almost immediately blocked my account and prevented me from
Company (To Which The Complaint Relates)	Coinbase, Inc.
State	NY
Zip Code	10025