Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/4/2015
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1355559
Date Received	4/30/2015
Product	Mortgage
Sub-Product	Conventional fixed mortgage
Issue	Loan modification,collection,foreclosure
Consumer Complaint Narrative	I have been lied to, strung along, and games by CitiMortgage 3 months ago for XXXX in 2012 XXXX after paying 12 yrs at 5 % ... no help,,, CALL LINE SAYS " IF YOU ARE GOING TO BE LATE '' NEED HELP '' WANT MOD. FOR HARDSHIP AND ASSUMPTION FROM DEAD EXWIFE W
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	CO
Zip Code	800XX