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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company6/17/2015
Company Response To ConsumerClosed with non-monetary relief
Timely Response?Yes
Consumer Disputed?No
Complaint Id1420403
Date Received6/14/2015
ProductMortgage
Sub-ProductConventional fixed mortgage
IssueLoan modification,collection,foreclosure
Consumer Complaint NarrativeHome was sold.. citi mortgage was my lender.. was trying to do a new loan modification. After wife had gotten hurt 2 years ago ... have had XXXX different representative since XXXX of last year. Felt like I was getting a complete run around with them.. ne
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateWI
Any comments on this complaint?

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