Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/20/2015
Company Response To Consumer	Closed with non-monetary relief
Timely Response?	Yes
Consumer Disputed?	No
Complaint Id	1428746
Date Received	6/20/2015
Product	Credit card
Issue	Billing statement
Consumer Complaint Narrative	A few months ago, I failed to receive a statement on my Sears credit card. Luckily, I remembered the payment was usually due around the XXXX, so I went by the local Sears store and made a payment. My wife was concerned about not having received a statemen
Company Public Response	Company chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	IL