Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	6/22/2015
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	Yes
Complaint Id	1432822
Date Received	6/22/2015
Product	Student loan
Sub-Product	Non-federal student loan
Issue	Can't repay my loan
Sub-Issue	Can't temporarily postpone payments
Consumer Complaint Narrative	I have been back in school for over a month at this time after taking a month leave of absence. Citibank along with my other student loan lenders were informed of this approved University break. Hopwever, last month ( right before I started back in class
Company Public Response	Company chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	AZ
Zip Code	850XX