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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company3/5/2019
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?N/A
Complaint Id3169941
Date Received3/5/2019
ProductChecking or savings account
Sub-ProductChecking account
IssueManaging an account
Sub-IssueProblem making or receiving payments
Consumer Complaint NarrativeI HAVE ALREADY HAVE MANY PROBLEMS WITH THIS BANK I MADE A PAYMENT OF {$1000.00} TO XXXX XXXX, BUT CITIBANK RETURNED THE PAYMENT WITHOUT MY AUTHORIZATION WHEN I REALIZED THIS CALL CITIBANK TO CANCEL WHICH OPEN DISPUTE IN MY NAME THE BANK CANCELED THE DISPU
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateFL
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