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Consumer Complaint Database at the Consumer Financial Protection Bureau

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These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

 

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

TagsOlder American
Consumer Consent Provided?Consent provided
Complaint Submitted ViaWeb
Date Sent To Company8/11/2016
Company Response To ConsumerClosed with explanation
Timely Response?Yes
Consumer Disputed?Yes
Complaint Id2059301
Date Received8/11/2016
ProductDebt collection
Sub-ProductCredit card
IssueDisclosure verification of debt
Sub-IssueNot given enough info to verify debt
Consumer Complaint NarrativeI am the personal representative for an Estate. I contacted Macy 's on XX/XX/2016 when my friend became incapacitated. I hold POA and was advised to send a copy of POA to XXXX XXXX XXXX XXXX GA XXXX - it was returned undeliverable. I called Macys again on
Company Public ResponseCompany has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)CITIBANK, N.A.
StateWA
Zip Code98208
Any comments on this complaint?

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