Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Complaint Database at the Consumer Financial Protection Bureau

These are complaints received by the Consumer Financial Protection Bureau on a range of consumer financial products and services. The Consumer Financial Protection Bureau does not verify all the facts alleged in these complaints, but they take steps to confirm a commercial relationship between the consumer and the company

Source: Consumer Financial Protection Bureau - data.gov - June, 17, 2019

Citibank, N.a. - Consumer Complaint Database at the Consumer Financial Protection Bureau

Consumer Consent Provided?	Consent provided
Complaint Submitted Via	Web
Date Sent To Company	5/10/2017
Company Response To Consumer	Closed with explanation
Timely Response?	Yes
Consumer Disputed?	N/A
Complaint Id	2480605
Date Received	5/10/2017
Product	Debt collection
Sub-Product	Credit card debt
Issue	Attempts to collect debt not owed
Sub-Issue	Debt was result of identity theft
Consumer Complaint Narrative	XXXX XXXX XXXX hold XXXX accounts from Citibank Best B uy that were from Identity Theft by a relative of my husband. I submitted in XXXX Fraud Report t o Citibank B est Buy ( Original Creditor ), XXXX is now the owner of both debts and I am cu
Company Public Response	Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company (To Which The Complaint Relates)	CITIBANK, N.A.
State	CA
Zip Code	923XX